Absolutely not! We do not sell any of our customer information, for any reason. With regards to your being contacted via e-mail by TEL3, we can assure you that the only instance in which TEL3 will contact you via E-mail is if you have explicitly indicated a preference for us to do so.
Tel3’s registration, surveys, contests, and other promotions ask users to provide their contact information and certain demographic information. TEL3 may also gather anonymous information that does not personally identify you, but that may be helpful for marketing purposes or for improving the services we offer to our customers. The TEL3 online sign up form requires our customers to provide contact information (such as name), unique identifiers (address and E-mail address) all of which is user profile information. Contact information is used to communicate with Members for purposes such as gathering survey information, billing for requested value-added services, notification of service upgrades, and changes to existing services. Unique identifiers (such as E-mail and street addresses) are used to verify a Member’s identity and to set up record system accounts. Additionally, customers who choose to purchase products or services may be asked to provide financial information such as credit card numbers for billing purposes. All financial information are kept confidential. A third party financial institution will be used to process credit card orders. We may provide some User Information to third parties that we use to perform certain functions for us -- for example, credit card numbers are sent to a processing company for credit authorization and billing. In these cases, the companies are authorized to use User Information for the sole purpose of completing TEL3 business. They are not authorized to release this information to any other parties. TEL3 uses Member’s IP addresses to help diagnose server problems and to administer its web site. A Member’s IP address also may be used to gather broad demographic information.
As you browse TEL3’s website, advertising cookies will be placed on your computer so that we can understand what you are interested in Our display advertising partner, AdRoll, then enables us to present you with retargeting advertising on other sites based on your previous interaction with TEL3’s website. The techniques our partners employ do not collect personal information such as your name, email address, postal address or telephone number. You can visit this page to opt out of AdRoll and their partners’ targeted advertising.
Registration information is used to better tailor our content, services, and product offerings to our user’s needs and to enable us to provide above satisfactory customer care. Contact information is used to communicate new TEL3 offers and services and new offers and services of our affiliates to our customers in order to enhance their overall experience with TEL3. We will also use this information to contact winners of promotional offers. This information may also be used to identify customers who have lost or forgotten their user passwords. User interaction with content and product offerings enables us to better tailor our content and services to our user’s needs. TEL3 may utilize third party data to enrich the user experience. TEL3 is determined to provide the highest level of service for its customers, and this information will help us to understand what is of value to our customers. TEL3 uses the above-described information to tailor the content we deliver to suit our customer’s needs and help our partners better understand the demographics of our users.
We will not sell or rent personally identifiable information about individual users to any party not affiliated with TEL3.
TEL3’s web site has security measures in place to protect the loss, misuse and alteration of the information under our control. Normally, we require our users to transmit credit card information for the purpose of signing up or to make changes to their credit card information. In these cases, we transmit that credit card number in an encrypted format using SSL (secure socket layer), the industry-standard. However, E-mail should not be considered as a secure means of communication even when encrypted. The information can only be as secure as the encryption method. Furthermore, please don’t forget that no computer system or network should be considered safe from intrusion. Even though we make every effort possible and we take many precautions to protect our systems and our servers, we cannot guarantee the security of any data on any server, including "secure servers".
If you become a registered user of TEL3 and choose to "Opt-In" to receive promotional information, we may send you information about exciting new products or services.
TEL3 guarantees that it will not monitor, edit or disclose any telephone calls (collectively, "Communications") that authorized Users of the Service send or receive via the company. Except as may be required by law or legal process or for customer care purposes, when a customer is in contact with a Customer Care Representative. However, as with many other forms of communication, the privacy of Communications sent and received via the Service cannot be guaranteed by TEL3. TEL3 will not send you any unsolicited messages except: A) New users may be sent one or more Service "Welcomes" or update messages explaining features of, or providing additional information about, the Service; B) TEL3 may send you information about the Service, your account, or about other TEL3 offerings. However, neither TEL3 nor its affiliates or advertisers will send you unsolicited messages regarding any other offers or advertisements at any time without your prior approval to receive such offers from TEL3, our affiliates or advertisers ("opt-in"). TEL3 is only a conduit for the distribution and receipt of your Communications and will not divulge any of your personal information or disclose the contents of any Communications unless, while acting under a good faith belief that in its sole discretion such action is necessary, to (1) comply with governmental authorities when legally required to do so; (2) protect and defend the rights or property of TEL3; or (3) act to protect the interests of our users or anyone else that could be harmed by any activities in which the service has been utilized.
If you have any questions about this privacy statement, the practices of this site, or your dealings with this web site, please contact:
1250 E Hallandale Beach Blvd.
Hallandale Beach, FL 33009
TEL3 uses an industry security standard called SSL to encrypt your order between your computer and our website and verify that any personal information is not redirected. Thousands of Internet based transactions are secured every day by this technology. For your protection and ours, we also employ a state-of-the-art fraud-detection system that minimizes the likelihood that your credit card will be fraudulently used. Additionally, we are a member of Thawte to ensure additional protection.
You can always call our customer support at 1-800-482-4459 between 7am and 12am EST, 7 days a week and one of our representatives will help you sign up over the phone.
Your account cannot be recharged without your authorization.
We will never initiate a call to you and ask for your security code, credit card, or other personal information. If you call customer support for assistance, you may be asked personal information so that we can assist you better.